bpm'online

MarketNet is a certified bpm'online integrator, which means we are qualified to set you up with top bpm'online technologies and will stick around to help you implement your tools, manage your campaigns, and integrate additional solutions, as needed.

“Bpm’online’s products fit right into our values as a lead management company and give us the opportunity to offer our clients a highly intelligent CRM system."

— Jerry Troke, President of MarketNet

Benefits of Choosing bpm'online

What sets bpm’online apart is its business process management engine that automates your internal processes. Check out this benefit of choosing bpm’online and all the others, below.

Learn the System Quicky & Easily

Bpm’online’s clean design and simple structure make it easy for you to become acquainted with the platform, so you can get down to business faster.

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Track Tons of Customer Data

Bpm'online tracks data like industry, company size, geography, events attended, and career history, so you can see a full picture of your customers. View contacts on a map, track connections between accounts and relationships in company structures, see a list of activities they’re involved in, and browse the entire history of interactions. No matter what data you want to track, bpm’online can handle it all, giving you the power to learn your customers and how to best interact with them.

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Automate Your Business Processes

The core of the bpm'online platform is a business process management engine that can automate any internal processes from document approval to collaboration on complex projects. You'll have a complete set of tools at your disposal for managing process modelling, execution, monitoring, and analysis. Plus, you can build custom business processes to meet your specific needs.

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Keep Using Your Favorite Tools

Bpm’online can integrate with a variety of third party applications, so you can keep working the way you work best. Integrations include applications for accounting, billing, ERP, and calendar tools, as well as more specialized solutions, like core banking systems.

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Have Access to Top-Notch Technology

Bpm’online has a multitier SaaS architecture that uses reliable HTML5 and AJAX technologies. Built-in integration with professional email service providers Elastic and UniOne allow you to instantly send emails to your entire recipient list. Plus, utilize ready-to-use content blocks in the built-in WYSIWYG designer to create flawless emails.

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Deploy in the Cloud or on Your Server

Depending on uour company’s needs and policies, all products that are built on bpm’online’s platform can either be hosted on the servers of certified datacenters and be available as a cloud solution or hosted on-site, using your in-house servers.

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Work in a System that Feels Like Your Own

Almost everything in bpm’online’s system is customizable, from section structure and business logics to system appearance. Give your instance a full makeover with your branding, and you’ll feel right at home.

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What bpm'online Can Do

The core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales, and service on a single platform. Check out what each module has to offer, below.

Marketing

Bpm`online marketing allows you to efficiently manage the lead journey from start to finish. Maintain constant dialogue with leads while overseeing demand generation, lead nurturing, and campaign results.

  • 360° customer view
  • Visual content designer for creating email templates
  • Email split testing
  • Instantaneous email sends to full recipient list
  • Lead management tools
  • UTM tracking codes to analyze conversions
  • Event management
  • Knowledge base of articles, scripts, and guidelines

Sales

Bpm`online sales uses sales force automation to help manage the complete sales cycle - from initial contact to electronic signature - so your team can remain focused on sales-ready leads.

  • 360° customer view
  • Lead management tools
  • Opportunity tracking
  • Orders and invoice processing
  • Field sales management tools
  • Sales forecasting tools
  • Contract manager
  • Product catalog
  • Knowledge base of articles, scripts, and guidelines

Service

Bpm`online service offers a full-featured customer center and service enterprise. Help your team manage customer requests and automate service operations right from their CRM.

  • Customer database
  • Omnichannel communications
  • Case database
  • Contact center
  • Service catalog
  • Request management
  • Problem management
  • Synchronization and integration with Excel, MS Exchange, PBX systems, MS Outlook, Google, and IMAP/SMTP

Pricing

Let's get you set up. See our implementation options and prices, below.

Self-Guided Implementation
One of the many advantages of bpm’online is its various
out-of-the box solutions. This is supported by an applications marketplace to foster seamless integration of your various systems into one enterprise
environment. This gives you powerful tools to drive your processes, while allowing you to self-guide your implementation on a low-code platform.
Guided Implementation
What if you want some hand holding? Not to worry. MarketNet
can help you scope and document your processes, select the right applications, and
execute your implementation to ensure everything plays nicely together in your new business process headquarters (that would be bpm’online, of course).
Custom Integration
In some cases, custom development is required to sync
complex systems with bpm’online to create the desired data exchange. Perhaps you have an order management system or you want to integrate payment processing. With over 15 years of application development and integration experience, you can count on us to deliver.
Want to learn more about how bpm’online can help your business?
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